Without a way to take online orders directly, Phillip and Karen were faced with high commission fees that took away a large percentage of their hard-earned profits. These fees averaged $3,500 to $4,000 per month, leaving them with a significantly lower income than they would have had if they had the proper infrastructure in place. Not having the ability to accept online orders cost them dearly and likely had an impact on their overall success. In order to properly compete in the modern market, having direct access to customers is paramount and they knew there had to be a better way.

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They tried to create their own online ordering experience but it quickly proved to be a task neither of them had the time to do while operating their restaurant. They even tried to reach out for help with other vendors and realized that they needed to continue their search for a solution that met their needs.

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After signing up with Owner.com and going live in less than one week, they immediately saw the benefits of their decision. They have over 1,000 customers in their database that continues to grow rapidly so that their email and text message marketing can run automatically through the platform.

They were able to completely cut ties from all third party marketplace apps and have full confidence in their Owner.com platform. The numbers speak for themselves.