How are credit card transactions processed?

Credit cards payments are processed through Stripe, which offers industry-leading security technology used by the likes of Amazon and Instacart. Their rate is 2.9% + 30¢, which is standard for card-not-in-hand transactions.

How long does it take to set up online ordering?

With Owner Online Ordering, you can launch online ordering for your restaurant in less than a week. To start – you provide the menu, upsell ideas, and visual preferences. We set up online ordering for you at no additional cost.

Does Online Ordering link to a 3rd party website?

No, Online Ordering lives on your website. Online Ordering keeps guests on your domain to complete their transaction. This is important to increase conversion rate and make it clear to guests that they’re ordering directly from you.

What commission percentage does Online Ordering take?

Owner Online Ordering is a zero commission service.

What settings do I have control over with Online Ordering?

You have full control over online ordering. You can decide pickup times, lead times and what information your guests see when they place an order. You also have access to order history and the guest database. You can easily access and export this information to re-market to your guests.

Do I need a Owner website to sign up for Online Ordering?

Yes, you need an Owner website to sign up for online ordering.