ChowNow alternative for restaurants

Thousands of independent restaurants use Owner.com instead of ChowNow to increase online sales, simplify their online presence all-in-one, customize their branding, offer points-based loyalty, and avoid needing to pay 10% fees on Google orders.

Trusted by Thousands of Local Restaurants

What Makes Owner the Better Choice?

We believe that ChowNow is wrong to not help the restaurants with their website and not let restaurants custom brand their online ordering system. We think it’s unfair to charge the restaurant 10% fees for orders through Google. Lastly, we believe that restaurants having their points-based loyalty program is important to incentivize them to order directly through them instead of on third party apps.

Trusted by thousands of restaurant owners

https://player.vimeo.com/video/750222590?h=9d8f578a80&autoplay=1&muted=0&badge=0&player_id=0&app_id=58479
"Owner has been the best platform we've ever used. We've increased direct online sales by over $20,000 per month, and save over $2,000 per month on third-party fees."

Antoinette Belvedere

https://player.vimeo.com/video/750223093?h=dc54aa9f8d&badge=0&autopause=0&player_id=0&app_id=58479/embed
"We have more than doubled revenue with Owner.com, and we don't have to have someone stuck to the phone all the time anymore"

Tom Hayes

https://player.vimeo.com/video/750222907?h=259d37aa54&badge=0&autopause=0&player_id=0&app_id=58479/embed
"I love the platform. It has everything already built into it."

Theresa Delin

Owner vs ChowNow

Would you prefer seeing the traditional feature differentiation? We have that covered too.

ChowNow
Branded App Included
Yes
Included
No
Points-Based Loyalty System
Yes
No
Powers Website
Yes
No
Email and Text Marketing Included
Yes
No
Custom Branding
Yes
Your Domain + Colors
No
Their Domain + Colors

ChowNow Reviews

ChowNow averages a 1.1 star rating on PissedConsumer.com, with over 70 1-star reviews. To be fair, they also have over 15 5-star reviews. You should check their full review profile by Googling “ChowNow Reviews” to evaluate for yourself.

Looking to migrate?

White Glove Onboarding

Our USA-based onboarding team will complete your menu transfer, set up all of your pictures, and build your digital presence to your preferences — making sure that setup doesn't take more than a few minutes of your time.

"Using Owner.com as our primary online platform instead has been an amazing decision that helps us increase profits by $2,000+ every month."
Mike K

Owner of Union Pizza

You’re not alone

Nearly 50% of our customers have been there.

We’re with you every step of your way

From migration, implementation, and beyond.

Go Live in 2 Days

Migrate your current customers and email subscribers to Owner and go live in less than 3 days.

Contract Buyouts

We also offer contract buyouts if that’s stopping you from making the inevitable switch to Owner.

Personalized To Your Restaurant And Goals

Get A Free Demo

Sources

ChowNow's lack of points-based loyalty

Instead of using the loyalty model that every major restaurant corporation has proven works, ChowNow decided to try to reinvent the wheel and ended up with "Restaurant Memberships" and no points-based loyalty system.

"Restaurant Memberships" via ChowNow make your customers pay you a monthly fee to be able to access rewards for ordering. We don't think that's tempting or good value, and think that there's a good reason that hasn't caught on.

By contrast, with Owner, you get the same type of loyalty system used by the top restaurant corporations in the world like Chick Fil-A, Starbucks, and Sweetgreen –– where you can reward people with points for ordering from you directly and ordering more.

ChowNow's lack of loyalty system. With their platform, you get "Memberships" instead

ChowNow's reputation on PissedConsumer

It didn't take us a lot of Googling to find ChowNow's PissedConsumer page, where over 100 people since 2016 have gone to rate their experiences in using their product. ChowNow averages 1.1 stars on PissedConsumer with 79 reviews, and you can view their page yourself at https://chownow.pissedconsumer.com/review.html

It's a concern we think restaurant owners should investigate, along with researching their reviews on other sites and how those reviews compare to solutions like Owner.

To be fair, they at least got a 3 out of 5 in Privacy and Data Security on Pissed Consumer and probably have some good reviews on other parts of the Internet. For example, we noticed they have a 4.6 star rating on G2.

Proof the ChowNow platform doesn't have the ability to power your website

As you can see from their website, ChowNow's platform only powers online ordering –– no website builder or SEO or text marketing built in like you can get with Owner. We think that's a mistake on their part because it makes life harder for the restaurant owner in having to cobble together multiple different solutions to do what our solution does in one.

24/7 Support

Owner has the highest rated client support in restaurant software, based in the United States. We're here for you 24 hours a day, every day of the week, including holidays.

Free coaching
Monthly events
Chat & Phone
Drive more online orders to your restaurant

Get a free demo to see how Owner.com can help you increase sales, save on fees, and drive more direct orders

Close