SaMo's Oaxaca increases direct sales to $8,000 after going live with the Owner.com platform
Meet
Yuliana and Filemon
,
Co-Owners
of
SaMo's Oaxaca
Yuliana and Filemon were struggling at the height of the pandemic back in 2020. They had to quickly pivot their strategy to take out and signed up with UberEats along with other third party marketplace providers. Due to the high commission fees, their business economics became untenable and they weren't sure how they were going to survive.
Before Owner.com
At the start of the pandemic, SaMo's Oaxaca found themselves in a difficult situation; they had no way to accept orders online and were put at a disadvantage when governments urged people to stay home wherever possible. Even as restaurants around them closed their doors, they struggled to keep going due to a lack of diners and delayed payments from suppliers, not sure whether or how they were be able to survive. After months of uncertainty and desperate attempts at reinvention with new take-away and delivery methods through third party platforms, they knew that they needed to make a change in order to make it out the other side.
They had dreamt of its success, pouring hours of hard work and dedication into it. But despite how much they loved the business and the high standards they set, they were starting to face troubles. One problem in particular was the high commission fees they spent to third party platforms - it felt like every penny was going down the drain, yet there was no other source of income to make up for it.
After Owner.com
After signing up in August 2020, they were able to convert all of their takeout orders to direct online sales and have since opened a second restaurant concept. Since then, they've exceeded over $220,000 in total sales while saving over $58,000 in fees they would have otherwise had to pay to third party companies. They were able to go from a struggling restaurant at the height of the pandemic wondering if they were going to survive to thriving and being able to open up a second restaurant in the Los Angeles area.
Their newly minted website was sleek and created an easy-to-use experience for their guests. They were able to design it with their brand concept and unique restaurant story in mind so that their online presence accurately represented their passion for curating delicious food for their community. Further, they have accumulated over 2,600 guests in their Loyalty Program, managed and automated through Owner.com, that ensures that their regulars continue to come back and support them.
How did they do it?
Using Owner, they were able to create a seamless online experience for their guests that was easy to use, automated their marketing, and increased their sales dramatically.
East to use
Everyone knows that a happy customer is a returning customer. That’s why providing an easy to use and smooth online ordering experience is so important. When guests are looking for something quick and convenient to satisfy their hunger, they don't want to spend too much time on ordering. That’s why our online ordering makes it easier than ever for them to finish their transaction in a few easy steps.
Increased sales
By making sure that their online presence is user-friendly, they saw an increase in sales and growth to their restaurant.
Automated experience
The automated marketing that Owner.com provided to them allowed them to gain a massive following from their loyal guests, while the SEO boosts visibility to attract more new customers. Both of these methods, applied strategically, gave them an edge over their competition, providing a much-needed boost to overall sales and growth.
Other Case Studies
Carmelita's Taqueria & Grill went from $0 in direct online sales to over $20,000 a month after going live with the Owner.com platform
Barbie-Q went from $0 in direct online sales to over $3,000 after going live with the Owner.com platform
Get a free demo to see how Owner.com can help you increase sales, save on fees, and drive more direct orders