Barbie-Q went from $0 in direct online sales to over $3,000 after going live with the Owner.com platform
Fortune's dream was to have her own full-service, brick and mortar restaurant one day. With her long running food truck gaining a following, she made the leap at the height of the pandemic. Despite all odds, Fortune was able to set up shop and focused on her passion and excitement to keep things afloat. To meet the demands of the pandemic, she had to find a way to provide take out services to her guests. Her website wasn't where she wanted it to be and she was too busy to invest in developing her own online ordering system. She then resorted to working with every third party marketplace out there: GrubHub, Seamless, DoorDash, and UberEats. The high commissions, sometimes up to 30%, were hindering her ability to truly thrive and find a sustainable way to operate her restaurant.
Fortune was determined to make her dreams become a reality and put everything she had into making her restaurant successful. She had a website, but it wasn't equipped to take direct online orders. So she resorted to signing up for almost every third party marketplace app out there.
Fortune watched with frustration as third party market place apps like DoorDash charged commission fees that took away 30% of her business's profits and threatened her ability to watch her business thrive.
After joining Owner in January 2022 and going live within a matter of days, she was able to provide her guests with a one-of-a-kind online ordering experience. From navigating the menu to providing payment details, everything is now smooth and simple for customers. They can get exactly what they want in just a few clicks, leaving them both satisfied and pleasantly surprised at how effortless the process was.
Since signing up with Owner, Fortune has generated over $43,000 in direct online sales, something she could never image was possible when she first started her full-service restaurant. In addition, she has saved over $11,000 in commission fees she would have otherwise had to pay to third party providers. She instead gets to keep all of that hard-earned profit to invest back into her business and truly enjoy the fruits of her labor.
How did she do it?
After signing up for countless third party ordering apps, Fortune knew that she wanted to take back control of her business end-to-end. She knew that there had to be a better way so she signed up with Owner and was able to provide her guests with a seamless experience that also allowed her to thrive as a business owner.
With her newly minted website and direct online ordering experience, she was able to provide their guests with the same delicious food they love at lower-priced than third party marketplaces, and also keep all of her hard-earned profits. It was a win-win for all involved.
Ease of use
Owner.com was able to create an easy-to-use, seamless experience for her guests which allowed her to delight her guests online, just like she and her staff do in store, and build further loyalty within her community. Fortune could finally have peace of mind that her online presence was being taken care of to the high standards she upholds for herself and her business.
Owner provides an all-in-one solution that allowed Fortune to focus on why she transformed her long running food truck into a brick and mortar, full-service restaurant n the first place: to create magical experiences for their guests with top-notch hospitality and delicious food with bold flavors. She not only increased her direct online sales to over $43,000 in just over a year, but also continue to attract new guests through their website that has been fully SEO-optimized to rank favorably.
Other Case Studies
Carmelita's Taqueria & Grill went from $0 in direct online sales to over $20,000 a month after going live with the Owner.com platform
SushiMe Roll'n went from $0 in direct online sales to over $7,000 after going live with the Owner.com platform
Get a free demo to see how Owner.com can help you increase sales, save on fees, and drive more direct orders